Questions, answered quietly.

Each artwork requires specific details depending on the piece selected. This may include names, dates, locations, or other meaningful information connected to your moment.

Yes, within the scope of the artwork.

Beyond names, dates, and the personalization options currently offered for each piece, we do not currently provide fully custom artwork modifications or bespoke design requests.

If you need to correct names, dates, or submitted information, contact us as soon as possible.

Changes may only be possible before production begins.

At this time, artworks move directly into production after order confirmation based on the information provided during purchase.

Please ensure all submitted details are accurate before placing your order.

Each piece is produced using museum-grade archival cotton paper paired with premium fade-resistant printing and carefully selected framing materials designed for long-term preservation.

Our artworks are designed for permanence.

Using archival printing techniques and museum-grade materials helps preserve clarity and detail for decades under normal indoor conditions.

Minor variations may occur between digital screens and printed materials due to differences in display settings and printing processes.

Yes.

We offer free shipping across India on all orders.

Because every piece is created to order, production and delivery times may vary.

Estimated timelines will be shared during checkout and in your order confirmation.

Each piece is carefully wrapped using protective archival materials and secure packaging to ensure it reaches you safely and ready for display.

In the rare event that your artwork arrives damaged during transit, please email us clear images of the damaged packaging and artwork within 48 hours of delivery.

Once reviewed, we will assist with a replacement if the damage occurred during transit.

To preserve your artwork over time:

• Avoid prolonged direct sunlight
• Keep away from excessive moisture and humidity
• Handle with clean, dry hands
• Dust gently using a soft dry cloth

For complete guidance, please visit our Care Guide.

Because every piece is personalized and made specifically for you, orders cannot be returned or exchanged once production has begun.

For questions regarding your order, artwork, or customization, please reach out through our Contact page or email us directly at hello@pressent.in.

We personally review every inquiry and will get back to you as soon as possible.