Privacy policy
Last Updated: June 2026
At Pressent, we treat your personal information with the same care and attention that we bring to every artwork we create. This Privacy Policy describes how we collect, use, and protect your personal information when you visit pressent.in or place an order with us.
1. Personal Information We Collect
To create your personalized artwork and provide our services, we collect certain information from you.
Order Information
When you place an order, we collect information such as:
• Name
• Billing address
• Shipping address
• Phone number
• Email address
Personalization Information
To create your commissioned artwork, we collect the personalization details you provide, including information such as:
• Names
• Dates and times
• Locations and addresses
• Geographic coordinates
• Birth details and other milestone information required for customization
Financial Information
Payments are processed securely through our trusted payment providers. We do not store your full credit card, debit card, banking, or payment credentials.
Device Information
When you visit our website, certain information is collected automatically through Shopify and related technologies, including:
• IP address
• Browser type
• Device information
• Website interaction and usage data
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
To Fulfill Your Order
We use your information to create your artwork, process payment, arrange shipping, and deliver your order.
To Communicate With You
We may contact you regarding:
• Order confirmations
• Production updates
• Shipping and tracking information
• Customer support requests
To Improve and Protect Our Services
We use website and device information to:
• Improve website performance
• Understand customer behavior
• Detect fraud or abuse
• Maintain the security of our platform
3. How We Share Your Information
We do not sell, rent, or trade your personal information.
We only share information with trusted service providers when necessary to operate our business.
Shopify
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.
Service Providers
We may share necessary information with:
• Payment processors
• Shipping and delivery partners
• Technology and website service providers
These parties receive only the information necessary to perform their services.
Legal Requirements
We may disclose information when required by applicable Indian law, regulation, court order, or other lawful governmental request, or when necessary to protect our rights and business interests.
4. Cookies and Analytics
Like most websites, Pressent and Shopify use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance your browsing experience.
These technologies help us understand how visitors interact with our website and improve our services over time.
5. Security and Data Retention
Because many of our products contain meaningful personal milestones, we take data protection seriously.
While no method of electronic transmission or storage is completely secure, we use industry-standard security measures and Shopify's secure infrastructure to help protect your information.
We retain order and customer information only for as long as reasonably necessary to:
• Fulfill orders
• Provide customer support
• Maintain business records
• Comply with legal and tax obligations
6. Your Rights
You may request access to the personal information we hold about you.
You may also request that your personal information be corrected, updated, or deleted, subject to any legal or operational requirements that require us to retain certain records.
To exercise these rights, please contact us using the details below.
7. Customer Responsibility
You are responsible for ensuring that the personalization details you provide are accurate.
By submitting information for a custom artwork, you confirm that you have the necessary rights or permission to provide such information for inclusion in your commissioned piece.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Pressent
Website: pressent.in
Email: hello@pressent.in